about us

VoxSmart is a global telecommunications technology company and an acknowledged pioneer of mobile voice recording


Now incorporating an award-winning Unified Messaging and Communication platform, VoxSmart is able to unlock dramatic costs savings, create operational efficiencies and meet global regulatory and compliance standards.

VoxSmart's powerful new solution VSmart sets a new global standard in Mobile Communication Capture and Recording.


VoxSmart - The Power of Mobile Voice Intelligence

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Rich Voice Recording Pedigree

Leadership Team

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Products

VSmart - The Basics

With our new VSmart service we have taken a completely fresh look at Mobile Voice and Data recording. Meeting the regulatory need is a given - but what other services and benefits can we add to turn a requirement into an opportunity.

In designing VSmart we set our developers this challenge:

  • Any network and Anywhere in the world
  • Any communication medium, not just Voice Calls
  • No delays, No disruption, No-one knows it's there
  • In-house or Cloud-Based recorders, complete freedom and choice
  • Easy to use storage, retrieval and Data Analytics

  • With VSmart we achieved all that and more. We created a business solution that does so much more than deliver the most comprehensive worldwide regulatory compliant Mobile Call Recording service.


    VSmart - The Benefits

    Please see what VSmart can do for your business:

  • Global Regulatory Compliance
  • Dramatic reduction on International Call Charges
  • Captures ALL communication traffic on the mobile device
  • Delivers real insight into your Business Operations
  • Requires No hardware, No handset changes and No network interruptions

  • What's more users will welcome VSmart because it unifies communication allowing low cost international calls, voicemail to email, recorded calls to email, SMS including IM recording and so on. In other words, users can treat Voice Calls and Voicemail just like email!


    VSmart - The Bottom Line

    VSmart is the new Global Benchmark in Mobile Call Recording and Data capture. It is the only service turning requirement into opportunity. It is the only service delivering real business value as well as total Regulatory Compliance.

    And if all that is not enough - the saving VSmart delivers means the solution pays for itself.


    News

    Voxsmart Press Release
    IG Group selects VoxSmart for global mobile voice recording New VSmart service deployed across IG Group’s global hubs delivering full regulatory compliance and business savings

    London, 9th December 2014: IG Group, a global leader in online trading, has selected London-based provider of market leading mobile recording services, VoxSmart, to provide regulatory compliant mobile voice recording on a global basis.

    Under the terms of the agreement, IG’s employees will use VoxSmart’s new VSmartTM application to manage their mobile communications ensuring all calls and messages to and from their handsets are recorded, stored and available for easy retrieval and analysis.

    Announcing the partnership, VoxSmart CEO Oliver Blower said: “I believe IG Group’s selection decision is testament to the revolutionary design and innovation inherent in VSmart. We set out to create a service that not only meets the regulatory guidelines but provides our clients with business insight, costs savings and complete compliance – across any handset, on any mobile network, anywhere in the world.”

    “VSmart is the only service providing that complete global solution” he added.

    The VSmart service runs as a device based application on the handset and works in conjunction with VoxSmart’s cloud-based call servers to record all communications activity on the handset – voice calls, text messages, social media chats, and email.

    The cloud-based element of VoxSmart services and the VSmart App means that organisations and their users do not have to change mobile network, invest in new SIM cards, handsets or network infrastructure. Furthermore, local “Point-of-Presence” connections means that VoxSmart can offer companies such as IG Group major reductions in the cost of its international mobile calls.

    Globally, financial regulators are now beginning to harmonize on the requirement that all communications - irrespective of their method - be recorded and retained for minimum periods. For international organisations such as IG Group, these regulations demand a global partnership that fully meets the regulatory agenda and co-exists with the company’s existing global operating model to ensure efficiency and scale going forward.

    Confirming the agreement with VoxSmart, IG Group’s Jon Ridgway said: “We are delighted to be working with VoxSmart – not only will VSmart ensure we continue to comply with financial regulations across all our trading hubs, but the unique architecture and global coverage model will mean we can centrally manage one application, globally. This creates tremendous scale and efficiency gains while also dramatically lowering our international mobile call charges.”

    Oliver Blower explained: “In addition to state of the art voice recording and retention our VSmart solution enables companies to search and track particular calls or exchanges – all calls made on one particular trade for example. Users and Administrators can also search for calls they made as well as receive emails with digital recordings so they can ‘listen again’ before re-engaging a client on a trade.

    He added, “compliance with trading and financial regulations is a business requirement, but VSmart is a business service that turns that requirement into an opportunity.”

    Ends

    About VoxSmart

    VoxSmart is a global telecommunications technology company and an acknowledged pioneer of mobile voice call recording. Now incorporating an award-winning unified messaging and communication platform, VoxSmart is able to unlock dramatic costs savings, create operational efficiencies, and meet global regulatory and compliance standards. VoxSmart’s powerful new VSmart solution sets a new global standard in mobile communication capture, recording, and analysis. www.voxsmart.com

    About IG Group

    IG is a global leader in online trading, providing fast and flexible access to over 10,000 financial markets – including shares, indices, forex, commodities and binaries.

    Established forty years ago as the world’s first financial spread betting firm, IG’s aim is to become the default choice for active traders globally. It is already an award-winning multi-platform trading company, the world’s No.1 provider of CFDs* and a global leader in forex, and it launched an execution-only stockbroking service in the UK and Ireland in September 2014. It is a member of the FTSE 250, with offices across Europe, Africa, Asia-Pacific and the US, where it offers limited risk derivatives contracts via the Nadex brand. www.iggroup.com

    *Based on revenue excluding FX, published financial statements, July 2014.

    VoxSmart Editorial Contact: Kevin Taylor Mob: +447 850 858 291 Email: kevin(dot)taylor(at)robertsontaylorpr(dot)com

       
    VoxSmart enters next phase in development and appoints new Chief Executive Officer to build on early market success of VSmart service and expansion into new countries
    VoxSmart, the leading supplier of regulatory compliant mobile call recording, today announced the appointment of Oliver Blower to the role of Chief Executive Officer. This follows the successful launch of its flagship service, VSmart, earlier this year. Oliver is a highly experienced financial technology executive with a strong background in leading high growth businesses. Oliver has spent the last 4 years building derivative clearing businesses within Tier 1 Investment Banks in response to the regulatory reform of global Capital Markets. Prior to this Oliver founded the EMEA offices of Traiana Inc. a market leading Post Trade Financial Technology Vendor who were acquired by ICAP Plc in 2008 for $252m. Oliver holds an MBA from Cass Business School and is a qualified Lawyer. Graham Rivers, Chairman of VoxSmart commented 'We are delighted that Oliver has chosen to join us at this very exciting stage in our development. He will be leading the company's sales and marketing activities globally. Oliver has immense knowledge of the FCA and Dodd Frank regulated trading environments as well as valuable experience in growing small companies in the financial technology sector. Our new VSmart service has been particularly well received in the market place and we are now rolling the service out in Ireland, Singapore and Australia with the USA, South Africa and other European countries to follow. Oliver will be leading the company's growth across all these markets.' 'I am delighted to be joining VoxSmart at such a pivotal stage in their developmental growth. With the global regulatory agenda focussed squarely on enhancing transparency and strengthening oversight, VoxSmart's market leading Mobile Call Recording technology, VSmart, is perfectly positioned to allow its global clients not only to comply but to exploit this as yet untapped data source and unlock significant cost savings and operational efficiencies.' said Oliver Blower.   

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