We recognise that for many organisations, this is the first time that they have implemented any form of mobile recording. For Voxsmart, this is not new, we have been implementing VoxRecord for many organisations for many years and for our technicians they do this every day.
Our technicians fully understand the complexities of mobile recording, they know the various nuances between the different BlackBerry® models and versions of the OS. They have had experience of all of the major call recording platforms and understand that each one behaves in a slightly different way. And they are experts in recording voice, SIM and SMS from BlackBerry® smartphones.
Once we have fully understood your business needs, our technicians set to work installing and configuring your solution. With VoxRecord there is no change of SIM or changes to physical settings on the BlackBerry® smartphone and as such the implementation can be performed centrally with no need to return smartphones to the office.
As the market leader, we have considerable experience in deploying smartphone recording. It is this proven experience that we continue to learn from and adopt a methodical and quality focus to the services that we deliver.