Financial services organisations are adapting to hybrid office environments but the rise of remote work has significant financial services compliance implications. The coverage that on-premise infrastructure and protocols provide was not designed for employees working off-site. Therefore, it is incumbent on financial organisations to address this new compliance deficit.
VoxSmart positions financial organisations to achieve fully compliant monitoring of employees anywhere and on any device with our award-winning digital technology solutions. As a result, our clients achieve total financial services compliance and conduct risk management, whether employees are working at the office or remotely.
The challenge of regulatory compliance in a changing working environment
Regulatory compliance is changing in a post-pandemic world and financial organizations must adapt. Regtech in banking is driving this adaptation.
Primary compliance areas of concern include:
• Communication surveillance for a hybrid office
• Mobile phone and tablet use compliance
• Precise, efficient trade reconstruction and regulatory reporting
• Technological demands that legacy systems struggle to meet
• Interoperability in a complex IT environment
Solutions can’t come at the cost of user experience
The main obstacle for financial services compliance has been the difficulty of identifying how to implement global data management solutions across disparate business units. Organisations have been unable to convert data into useful information, without compromising on usability and productivity.
Using multiple platforms – each for a different operational purpose – can provide compliance coverage, but it means users have to manage them all at the same time. This typically involves different sign-in details and user interfaces. Moreover, it increases costs when organizations are under increasing market pressure to reduce expenses.
Other compliance obstacles demanding attention
First and foremost, data management is of primary importance. It enables faster, more precise regulatory reporting, trade reconstruction, and employee communication monitoring.
It creates the foundation upon which so many other business functions rely. These include conduct risk management, customer disputes, and reputational risk from fines or negative press. It also facilitates cost reduction.
Total regulatory compliance and seamless data integration
VoxSmart provides the world’s leading financial organisations with our proprietary cloud-provisioned technology solutions, Mobile Capture, Communication Surveillance, and Trade Reconstruction. We work with organizations in: