Cookie Policy

1. Purpose of this Cookie Policy

This Cookie Policy explains how VoxSmart Limited uses cookies and similar technologies on its website, what they are, and how you can control their use.

This policy should be read alongside our Website Privacy Policy.

2. Who we are

VoxSmart Limited is a company registered in England and Wales (company number 05691475).

Registered office: The Ministry, 79–81 Borough Road, London SE1 1DN

For data protection enquiries, contact privacy@voxsmart.com.

3. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Cookies may be:

• Session cookies, which are deleted when you close your browser
• Persistent cookies, which remain on your device until they expire or are deleted

4. Types of cookies we use

We use the following categories of cookies:

Strictly necessary cookies

These cookies are essential for the website to function securely and correctly. They enable core features such as page navigation, security controls and accessibility. These cookies do not require your consent.

Functional cookies

These cookies remember choices you make (such as language or region) to provide enhanced functionality. They are used only where enabled.

Analytics cookies

These cookies help us understand how visitors use our website by collecting information in a pseudonymised form such as pages visited and time spent on the site. This allows us to improve performance and usability. Analytics cookies are used only with your consent. This includes Microsoft Clarity, which provides heatmaps and session-replay analytics; Clarity is provided by Microsoft, which acts as an independent controller of the data it collects (see the Microsoft Privacy Statement).

Marketing cookies

These cookies are used to deliver relevant communications and measure the effectiveness of campaigns. We do not use marketing cookies unless you have provided explicit consent.

We use a third-party visitor identification service (ZoomInfo WebSights) that places cookies on your device and collects your IP address, email address, device and browser information and browsing behaviour to identify the organisations visiting our website. This service operates only with your explicit consent. You can withdraw consent at any time via our cookie settings.

5. Cookies and sensitive environments

VoxSmart designs software for regulated and security-sensitive environments. Consistent with this approach, we minimise cookie usage and do not deploy non-essential cookies by default.

We do not use cookies to:

• Profile individuals in a consumer context
• Sell or share personal data
• Track users across unrelated websites without consent

6. Third-party cookies

Some cookies may be placed by third-party services we use, such as analytics or embedded content providers. These third parties may process information in accordance with their own privacy policies. We ensure that any third-party cookies are subject to appropriate safeguards and are deployed only with consent where required.

7. Managing your cookie preferences

You can manage or withdraw your cookie consent at any time by:

• Using the cookie consent banner or settings tool on our website
• Adjusting your browser settings to block or delete cookies

Please note that blocking certain cookies may affect website functionality.

8. International transfers

Where cookies involve the transfer of personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or approved contractual mechanisms.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology or our practices. The latest version will always be available on our website.