Last updated: 16 December 2025
1. Purpose and Scope
This Privacy Policy explains how VoxSmart Limited collects and processes personal data when you visit our website or interact with us in a business-to-business context, including when you make enquiries, register for events, or subscribe to communications.
This policy applies only to the VoxSmart website. It does not apply to personal data processed through VoxSmart products or services operated on behalf of customers, where VoxSmart acts as a data processor and the customer’s own privacy notice applies.
2. Who we are and how to contact us
VoxSmart Limited is a company registered in England and Wales (company number 05691475).
Registered office: The Ministry, 79–81 Borough Road, London, SE1 1DN
VoxSmart develops and supplies software used in regulated and security-sensitive environments. We treat the protection of personal data as a core business responsibility.
We have appointed a Data Protection Officer (DPO).
You can contact the DPO at:
• Email:
privacy@voxsmart.com• Post: Data Protection Officer, VoxSmart Limited, The Ministry, 79–81 Borough Road, London, SE1 1DN
3. Personal data we collect
Depending on how you interact with the website, we may collect:
• Name, job title and organisation
• Business contact details (email address, telephone number)
• Information submitted via contact forms, downloads or event registrations
• Marketing preferences
• IP address, device type, browser, operating system and website usage data
• Cookie and analytics data
We do not intentionally collect special category data through this website.
4. How we collect personal data
We collect personal data:
• Directly from you when you submit forms or contact us
• Automatically through cookies and similar technologies
• From trusted third parties such as event or conference partners, where you have agreed your details may be shared
• When engaging with VoxSmart on social media
5. Why we use your data and legal basis
We process personal data for the following purposes:
Purpose: Responding to enquiries and requests. Legal basis: Legitimate interests
Purpose: Providing requested information or materials. Legal basis: Legitimate interests / Consent
Purpose: Managing events and briefings. Legal basis: Legitimate interests / Consent
Purpose: Sending marketing communications. Legal basis: Consent or soft opt-in (where permitted)
Purpose: Improving website performance and security. Legal basis: Legitimate interests
Purpose: Preventing fraud and ensuring network security. Legal basis: Legitimate interests
Purpose: Linkedin Paid Advertising to serve you relevant and targeted advertising about VoxSmart products and services. Legal basis: legitimate interests
Where processing is based on consent, you may withdraw it at any time.
6. Marketing communications
We may send you marketing communications where permitted by law. You can opt out at any time by using the unsubscribe link in our emails or by contacting us at
privacy@voxsmart.com.
We do not sell personal data.
7. Information security
We apply appropriate technical and organisational measures to protect personal data collected via the website, including:
• Secure hosting environments
• Access controls and authentication
• Encryption in transit where appropriate
• Monitoring for misuse or unauthorised access
Access to personal data is limited to authorised personnel with a legitimate business need.
8. Sharing personal data
We may share personal data with trusted service providers who support our website and business operations (for example, hosting, analytics, CRM and marketing platforms). These providers act as processors and are contractually required to protect personal data and process it only on our instructions.
9. International transfers
Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or approved contractual mechanisms.
10. Cookies and analytics
We use cookies and similar technologies to ensure the website functions correctly and to understand how it is used. Non-essential cookies are used only with your consent. Further information is available in our
Cookie Policy.
11. Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, regulatory and reporting obligations. Marketing data is retained until you opt out or withdraw consent.
12. Your rights
Under UK data protection law, you have the right to:
• Be informed about how your personal data is used
• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data in certain circumstances
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests can be made by contacting
privacy@voxsmart.com. We may need to verify your identity before responding. We aim to respond within one month.
By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our
Privacy Policy for more information.
13. Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
Cookie Policy
Last updated: 16th December 2025
1. Purpose of this Cookie Policy
This Cookie Policy explains how VoxSmart Limited uses cookies and similar technologies on its website, what they are, and how you can control their use.
This policy should be read alongside our Website Privacy Policy.
2. Who we are
VoxSmart Limited is a company registered in England and Wales (company number 05691475).
Registered office:
The Ministry
79–81 Borough Road
London SE1 1DN
For data protection enquiries, contact privacy@voxsmart.com.
3. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.
Cookies may be:
• Session cookies, which are deleted when you close your browser
• Persistent cookies, which remain on your device until they expire or are deleted
4. Types of cookies we use
We use the following categories of cookies:
• Strictly necessary cookies
These cookies are essential for the website to function securely and correctly. They enable core features such as page navigation, security controls and accessibility. These cookies do not require your consent.
• Functional cookies
These cookies remember choices you make (such as language or region) to provide enhanced functionality. They are used only where enabled.
• Analytics cookies
These cookies help us understand how visitors use our website by collecting information anonymously, such as pages visited and time spent on the site. This allows us to improve performance and usability. Analytics cookies are used only with your consent.
• Marketing cookies
These cookies are used to deliver relevant communications and measure the effectiveness of campaigns. We do not use marketing cookies unless you have provided explicit consent.
5. Cookies and sensitive environments
VoxSmart designs software for regulated and security-sensitive environments. Consistent with this approach, we minimise cookie usage and do not deploy non-essential cookies by default.
We do not use cookies to:
• Profile individuals in a consumer context
• Sell or share personal data
• Track users across unrelated websites without consent
6. Third-party cookies
Some cookies may be placed by third-party services we use, such as analytics or embedded content providers. These third parties may process information in accordance with their own privacy policies.We ensure that any third-party cookies are subject to appropriate safeguards and are deployed only with consent where required.
7. Managing your cookie preferences
You can manage or withdraw your cookie consent at any time by:
• Using the cookie consent banner or settings tool on our website
• Adjusting your browser settings to block or delete cookies
Please note that blocking certain cookies may affect website functionality.
8. International transfers
Where cookies involve the transfer of personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or approved contractual mechanisms.
9. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in law, technology or our practices. The latest version will always be available on our website.
