VoxSmart Blog

Keep up to date with the latest news, events and insights reshaping the future of finance.

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The Future of Communications Surveillance in Brazil

Brazil’s financial sector is at a turning point. With global regulators handing out billions in fines for off-channel communications, communications surveillance has become a board-level priority. For Brazilian firms, where WhatsApp dominates professional interactions, the challenge isn’t if to monitor — but how to capture, retain and govern mobile, voice, and messaging data effectively.
Achent Chawla - Head of Business Development
September 25, 2025
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Why Surveillance is Still Exciting - Looking back at a Decade

As 2024 wraps up, VoxSmart reflects on over a decade of redefining surveillance, evolving it from a compliance necessity to a powerful commercial tool. At the recent XLod conference in London, the spotlight was on surveillance’s growing role in efficiency and revenue generation, particularly with real-time voice transcription. This technology now helps banks track client interactions, missed opportunities, and mitigate risks, offering insights that drive revenue and trust. With the market finally catching up, VoxSmart is poised to lead this shift, making surveillance a key driver of success in modern finance.
Oliver Blower
November 18, 2024
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Digital Assets and Everyday Currency: Building a Transparent, Usable, and Trusted Ecosystem

Blockchain's potential as a trusted currency hinges on transparency, usability, and trust. The EU's MiCA regulation offers a framework to transform digital assets into reliable, everyday currency, emphasizing security and accountability. VoxSmart’s CEO supports this evolution, advocating for tools that ensure compliance and foster trust, setting a standard for mainstream adoption globally.
VoxSmart
November 4, 2024
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Building Software for Imperfect Customer Data Scenarios

Voxsmart Trade Reconstruction. The 10000hp turbo diesel locomotive that runs on triple distilled ethanol, unfiltered chip fat and everything in between.
Calum Douglas
September 19, 2024
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Decoding Powell: The Dovish Turn in Fed Communications

Ahead of the Federal Reserve's update, Jerome Powell's recent speeches have been labeled as "dovish" by Bloomberg's NLP model, hinting at a potential pause or reduction in interest rates to support economic growth. While NLP tools offer useful insights, traditional economic analysis remains crucial. The blend of AI-driven interpretations and human judgment adds complexity to market strategies, reflecting an evolving financial landscape.
VoxSmart
September 5, 2024
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