Maven Capital Partners (“Maven”), one of the UK’s most active private equity firms, has co-invested alongside lead investor Toscafund Asset Management in VoxSmart, a communication surveillance platform for financial institutions. The business is evidencing strong growth in key markets, supported by an impressive pipeline of near term opportunities and expanding partner relationships.

In part one of this transcription-focused blog series, we provided a detailed overview of the industry’s progress in its quest for automated transcription perfection. In other words, a future where every word uttered between a trader and their client is captured at near 100% accuracy – jargon and all.

22 May 2024, London/New York - IPC, the leading provider of secure, compliant communications and multi-cloud connectivity solutions for the financial markets, has joined forces with global communications surveillance tech firm VoxSmart to significantly enhance the accuracy and efficiency of multilingual transcription technology for financial institutions.

The results of our recent survey on the transformative potential of transcription tech – which canvassed the views of nearly 100 financial markets professionals spanning trading, sales, compliance, risk management, operations and IT – are in. And they are conclusive: the industry remains uneasy over the level of accuracy transcription engines offer.‍