VoxSmart Blog

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Communications Surveillance in 2026: Is your tech stack up to the task?

Communications surveillance is entering a new phase, driven by expanding channels, increasing regulatory scrutiny and the rise of AI. In this blog, we explore what “good” communications surveillance looks like in 2026 and introduce a practical readiness checklist to help compliance teams assess their current capabilities and identify gaps.
Calum Douglas - Head of PreSales
March 19, 2026
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Looking back to look forward 2023: WhatsApp, AI, and a familiar foe

The dramatic rise of AI intrigued financial markets, the fallout of 2022’s sweep of WhatsApp fines for the major banks continued to spill over, and spoofing continued to make headlines throughout the year. In this blog we take a look at just some of the key news stories which rocked financial markets and regulated industries over the last 12 months.
VoxSmart
December 20, 2023
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Safety proofing against spoofing – using trade reconstruction technology as an extra layer of armour

Last week, the Financial Industry Regulatory Authority (Finra) fined BofA Securities $24 million for more than 700 – yes 700 - instances of spoofing through two former traders, over a period of 8 years.
VoxSmart
December 12, 2023
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What to do about WhatsApp misuse? The answer isn’t sacking

The recent sacking of Goldman Sachs' global head of transaction banking services, Hari Moorthy, once again spotlights a complex dilemma facing banking compliance professionals across the world: what to do about WhatsApp?
VoxSmart
December 6, 2023
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Dubai-based firms must double down on market abuse monitoring

Earlier this month, the Dubai Financial Services Authority (DFSA) fined Dubai-based FFA Private Bank $370,000 over the firm’s failure to identify, assess and report instances of suspected market abuse by traders between 2018 and 2021.
Oliver Blower
November 21, 2023
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